Patient Services Manager


  • Plan, organize and direct the work of team members engaged in the storage, preparation and serving of food for the hospital's patients

  • Promote and ensure the highest levels of quality and service to patients, visitors and teams within the facility

  • Review and evaluate existing operational methods and procedures of food and nutrition services program for effectiveness and efficiency, initiating changes as necessary to ensure compliance with Federal, State and County laws, rules and regulations and the rules and procedures of hospital accrediting bodies

  • Ensure proper food and physical safety and sanitation

  • Develop and implement cost effective systems throughout the department

  • Maintain and foster positive and professional working relationships within the account

  • Oversee the food safety and nutritional care aspects of the food and nutrition services department to ensure full compliance with Federal, State and other regulatory agencies

  • Participate in the development of and adherence to policies and procedures that direct clinical services, food preparation, distribution and service, purchasing, sanitation, safety practices, performance improvement and team member education and development

  • Other duties and responsibilities as necessary


  • Minimum of 3 years progressive management experience in an acute care hospital food service setting

  • Minimum education includes a High School Diploma with ability to read, write, speak and comprehend in order to communicate with fellow team members, clients and patients; College degree is a plus

  • Required to give and follow written and verbal instructions

  • Basic understanding of diet principles and extensive understanding food preparation and cooking methods

  • Previous experience with computerized diet office systems is a plus

  • Ability to comprehend and guide others in understanding guest service principles as they relate to food production and the flow of the foodservice operation

  • Possess the ability to supervise and train team members, to include organizing, prioritizing and scheduling work assignments

AVI offers:

  • A family culture and atmosphere

  • Competitive compensation

  • Health, dental, vision, and life insurance for full-time team members

  • 401(k) with generous company match

  • Paid vacations and holidays

  • Immense training and growth opportunities

We conduct pre-employment drug testing. EOE


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